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Shipping & Returns

Return & Refund Policy

 

Our Return and Refund Policy was last updated 7/31/22

 

Thank you for shopping at the Regina Regals Spirit Store.

 

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy was generated by TermsFeed Return and Refund Policy Generator.

 

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

 

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

 

For the purposes of this Return and Refund Policy:

 

Your Order Cancellation Rights

 

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

 

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

 

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

 

 

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

 

In order for the Goods to be eligible for a return, please make sure that:

 

 

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

 

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

 

Regina Spirit Store

2150 Rochester Ave.

Iowa City, IA 52245

 

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

 

Shipping

Unfortunately, we do NOT ship items directly to your home.  Any purchases will be sent home with your Regina Student unless otherwise noted.  Please add your childs name, grade, and teacher to the notes section of your purchase.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: